Customer Context Engine
Growing revenue with customer intelligence,
finally effortless.
Whether you have 5 or 1000 customers, 
deeply understands each one of them in real time and tells you exactly what to do next. You just execute.
What changes on day one
First customers?
Manage them professionally and efficiently from day one. No hiring required.
For early stage startupsAlready grown-up?
We connect to your current stack and boost your post-sales ROI overnight.
For established opsEvery signal, read
Product usage, tickets, emails, calls. Analyzed continuously, nothing missed.
The next move, decided
No guessing. Posto9 prioritizes the exact action each account needs now.
Churn and expansions caught early
Risk and expansion surfaced weeks ahead, while you can still act on them.
Revenue, not headcount
One person covers what used to take a team. Capacity without hiring.
Ask anything
Query any account in plain language, get a precise, sourced answer in seconds.
Trends, surfaced
Patterns across your whole base, summarized for product and GTM, 24/7.
Using HubSpot? Learn how Posto9 plugs into it and puts revenue-growing insights where your team already works.→See it read your real accounts in a 20-minute walkthrough.
Connects with your stack
SalesforceHubSpot
Zendesk
Slack
Teams
Calendar
Gmail
WhatsApp
Outlook
GongROI Calculator
See Your Expected Savings
Enter your numbers. See the expected annual savings for your post-sales team.
Estimated annual impact
Churn Prevented
$0
per year
At-risk revenue caught early and saved before renewal — ~67% of churn shows up in signals first, and ~40% of that is recoverable.
Expansion Found
$0
per year
Upsell & cross-sell revenue surfaced from accounts with room to grow — about 7% of your ARR.
CSM Time Saved
$0
0 hrs/mo
Manual monitoring and account prep Posto9 automates, capped at 30% of team capacity and valued at each CSM's hourly cost.
Total Value
$0
per year
Retained revenue + new expansion + freed-up team time, per year.
How Posto9 Works
It watches, thinks, and plans. You just execute.
No playbooks to configure. Posto9 brings together everything it sees about a customer and turns it into clear, ready-to-run next steps.
Posto9 connects to your customer data
User interaction
Chats, emails, calls and meetings.
Internal intelligence
Internal docs, wikis and databases.
External intelligence
News, funding, hiring and leadership changes.
Usage data
Adoption, logins and feature use.
An AI curated by a team of CS researchers, grounded in state-of-the-art knowledge.
A team of CS researchers
State-of-the-art CS knowledge
AI that reasons
…and turns it into results you can act on
Churn alerts
Early warning on at-risk accounts.
Expansion opportunities
The accounts primed to grow.
Prioritized action items
Specific next steps to approve.
External Intelligence
Your customers' world changes daily. Posto9 is already watching.
The signals that decide a renewal rarely come from inside your product. Posto9 continuously watches the public web around every account and scores each change for what it means to your relationship.
Public signals we scan
Posto9 analyzes
Scores every change against your product, personas and competitors — distilling it into churn and expansion insights.
Insights you can act on
Always on, across your entire portfolio — no analyst to assign, no dashboard to check.
See It In Action
Real scenarios. Detected and acted on.
"They're hiring 5 engineers. They don't know they need more seats. You do."
Signal
8 technical roles posted in 7 days + 34% usage growth
Context
82% seat utilization. Expansion is imminent
Action
Expansion opportunity flagged. CSM notified with context
A Different Approach
We Don't Do Playbooks.
Legacy tools digitize your process. Posto9 replaces it.
Playbooks are static. Strategies adapt.
Dashboards tell you what happened. Posto9 acts on what's about to happen.
Command Center
Everything you need to know, every morning.
Signal Detection
Catches what's changing before you notice.
Customer Understanding
A living picture of every relationship.
Autonomous Execution
Strategies that run themselves.
"
The biggest differential is the ability to understand unified signals and track value delivered rather than product usage.
CS Executive, B2B SaaS, United States
Our Team
Built by People Who Get It
Post-sales leaders and engineers who've lived these problems and built systems at scale.
Experience from
10+ Years in Post-Sales Leadership
Deep experience in post-sales at fast-growing B2B SaaS companies.
20+ Years in Engineering
Built systems at scale for some of the world's largest tech companies.
Lived the Problem
We've lost customers we could have saved. That's why we're building Posto9.
"We didn't build Posto9 because we thought AI was cool. We built it because we've spent decades doing this work manually and we knew there had to be a better way."
The Founding Team